The Welfare Rights Advice and Information services which has been provided by the Centre since its establishment, is delivered to users through drop-in sessions as well as on appointment basis from Monday to Friday between 12noon and 5pm. During drop-in sessions, clients are assisted with filling in of various benefit forms. The problems dealt with include family credit, pensions, disability allowance, child tax credit, Council tax, housing benefit including housing and re-housing problems.

Clients are also helped with advice on general issues. Translation and interpretation are also undertaken in the sessions.

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